Client Success

Client Success

Card processing is a costly and complicated business and you need someone you can trust.  In a highly technical environment, MAP offers credit unions solution-oriented expertise. Through on-going training, and “high-touch” client service and implementation practices, our clients benefit from results-oriented assistance committed to the success of their credit union and member.

After my staff met with the MAP team they described the difference between MAP and DPS staff as: ‘After the meeting we immediately felt that the MAP team was an extension of our UNIFY Staff.’”

Gordon Howe

President/CEO

Unify Financial Credit Union

Let’s start at the beginning.  With MAP, Implementations are the foundation of all our operations. The success of all our clients’ card and network programs originates with the successful implementation of MAP’s products and services. The complex project development and management of each implementation impacts our clients’ profitability and member success.  MAP’s implementation team works methodically throughout each conversion and new product implementation to ensure that each client can successfully provide a new services to their members. Even after an implementation is completed, our staff maintains ongoing relationships with their credit union counterparts through our client services department.

 

We believe successful beginnings lead to rewarding relationships. At MAP you can expect complete 360-degree solutions to support your staff training and portfolio growth. When you need service and support, MAP is the full-service partner you can count on to build and grow your credit union’s Debit, Credit and Prepaid card programs.

 

Personal Account Management to design and advance your card programs with industry-leading market analytics and consulting.

Full-Service and Turn-key Dispute Services with Visa Resolve Online to ensure your members’ peace of mind.

Single-point settlement with one contact for reconciliation, and adjustments

> Complete, Personalized Training for the life of your agreement with MAP.

Access to Visa Online for everyday information, tools, and support for managing your Visa portfolio.

> Direct Delivery of MAP’s weekly Debit, Credit, and ATM program updates and bulletins, personalized to your credit union.

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